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Messages

Overview

Messages is in-app messaging when your school turns it on. It is separate from Parent Portal Messages (alerts) and from the Notifications inbox.

Who can use it

Users whose school shows Messages.

Where to find it

App navigation → Messages.

Before you start

Your role includes messaging. The people you message must also have accounts.

How to use it

Send or read a message

  1. Open Messages.
  2. Select a conversation or start a new one if offered.
  3. Write and send; check for replies later.

Tips

  • Parents: use Parent Portal Messages for school alerts; direct chat may not be on.
  • Follow your school’s rules for student–teacher contact.

If you get stuck

  • Page empty or missing: ask your admin if messaging is on for your role.
  • Looking for system alerts: use Notifications.