Skip to main content

Messages

Overview

Parent Messages is a school alert feed. It is not a full chat inbox.

Who can use it

Parents with a linked child.

Where to find it

Sidebar → Messages.

Before you start

Notification policies include parents. Some channels need a phone number.

How to use it

Read school notifications

  1. Open Messages.
  2. Open a notification for details.
  3. Use your school’s usual channel for direct teacher chat if this feed is alerts only.

What this is not / see also

  • For account-wide alerts, see the general Notifications inbox.

Tips

  • Admins control events via Notification Policies.

If you get stuck

  • “No messages yet.”
  • Expected chat — ask the school how to reach the teacher.